Car Rental Articles

Amazon.com Books: car rental

The Travel Detective: How to Get the Best Service and the Best Deals from Airlines, Hotels, Cruise Ships, and Car Rental Agencies

Renowned travel authority and NBC Today show travel editor Peter Greenberg shares his insider secrets.

Americans now travel more than ever before. Yet as our traveling has increased, the service we receive from airlines, hotels, and other agencies has deteriorated dramatically. Industry surveys reveal what you already feel: growing dissatisfaction among travelers of every age, income, and education level. We've been abused by the travel experience. Peter Greenberg is here to help. The Travel Detective tells you the things most travel agents can't — or sometimes just won't — tell you. In his characteristic friendly and conversational tone, Greenberg tells how to find the secret walk-up fares that can save air travelers hundreds, if not thousands of dollars on last minutes flights; which coach seats on which planes are better than first class; the secret rule to know to avoid being bumped from a flight, which cruise ship brochures lie; which credit card companies are fastest — and slowest — to come to your aid in a foreign land, or worse, in the U.S.,; which hotels have the best — and the worst — fire and crime safety records, and how you can protect yourself; how to negotiate the best hotel room deal; which hotels have the worst water pressure in their showers (and better yet, how you can get great water pressure, even at those hotels); and much, much more. Accessible and entertaining, The Travel Detective gives you the information and tools you need to make every trip an affordable pleasure.

Author: Peter Greenberg
Paperback: 496 pages
Company: Villard (2005-05-03) (2005-05-03)
ISBN: 0812973801
List Price: $15.95
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Passenger car rental: State Market Index

Author: BizMiner
Digital: 12 pages Download: PDF
Company: MarketResearch.com (2008-06-01) (2008-06-01)
List Price: $599.00
Amazon Price: $599.00

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Pain in the Ass Car Rental

Have you ever had a car rental experience that was a pain in the ass?

The author can almost guarantee that your awful car rental wasn’t nearly as bad as the service Marshall Sibley encounters when he walks in Pain in the Ass Car Rental.

Pain in the Ass Car Rental is a humorous story about Marshall Sibley who cross paths with rude customer service agent Sa’Wanna Jenkins after reserving a rental car through one of those travel comparison sites. That was the consequence of purchasing through a comparison site that doesn’t allow you to see the company offering the low price, but could you blame him. He received a promotional email from the travel site offering $5 a day car rentals –he couldn’t resist.

How would you feel upon finding out that the company that you purchased from was named Pain in the Ass Car Rental?

Marshall feels reluctant to do business with Pain in the Ass Car Rental, but at a $5 a day rate, how can he resist?

He feels worse once he encounters Sa’Wanna Jenkins. The most rude customer service agent in the car rental industry. All he wants is to rent a car for the weekend so he can take his girlfriend to a romantic getaway in Wisconsin, but Sa’Wanna treats him rudely stops at nothing to ruin Marshall’s car rental experience.

Will Marshall get his car and ride happily ever after to Wisconsin with his girlfriend, or will he go to jail first?

Author: R.J. Lockett
Kindle Edition: 26 pages Kindle eBook
Company: (2012-04-29) (2012-04-29)
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How to Travel in Europe?: Travel smart and on budget using super saving tips on car-rentals, cheap flights, trains, busses, and tours.

How to Travel in Europe? – is unique, straight to the point and easy to read guide which will give you all possible information on how to plan your trip or vacations in Europe.
How to Travel in Europe? – has dozens on information on how and why to rent-a-car, use rail, take a bus, find guided tours for free, passes for museums with great discounts and how to fly as low as for only 30 US dollars within most popular European cities.

Author: Goran Rodin
Kindle Edition: 127 pages Kindle eBook
Company: (2011-09-06) (2011-09-06)
List Price: $6.99
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Destination News - Car Rental, Destination, Hotel, Rail.(Riviera Holdings appoints Mark Lefever)(Wyndham Hotel rebrands)(Choice Hotels Europe unveils new logo): An article from: Airguide Online

This digital document is an article from Airguide Online, published by Thomson Gale on May 21, 2007. The length of the article is 1605 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available in your Amazon.com Digital Locker immediately after purchase. You can view it with any web browser.

Citation Details
Title: Destination News - Car Rental, Destination, Hotel, Rail.(Riviera Holdings appoints Mark Lefever)(Wyndham Hotel rebrands)(Choice Hotels Europe unveils new logo)
Author: Gale Reference Team
Publication: Airguide Online (Magazine/Journal)
Date: May 21, 2007
Publisher: Thomson Gale
Page: NA

Distributed by Thomson Gale

Author: Gale Reference Team
Digital: 6 pages HTML
Company: Thomson Gale (2007-05-21) (2007-05-24)
List Price: $9.95
Amazon Price: $9.95

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Destination News - Car Rental.: An article from: Airguide Online

This digital document is an article from Airguide Online, published by Pyramid Media Group, Inc on April 13, 2009. The length of the article is 684 words. The page length shown above is based on a typical 300-word page. The article is delivered in HTML format and is available immediately after purchase. You can view it with any web browser.

Citation Details
Title: Destination News - Car Rental.
Author: Gale Reference Team
Publication: Airguide Online (Magazine/Journal)
Date: April 13, 2009
Publisher: Pyramid Media Group, Inc
Page: NA

Distributed by Gale, a part of Cengage Learning

Author: Gale Reference Team
Digital: 3 pages HTML
Company: Pyramid Media Group, Inc (2009-04-13) (2009-04-21)
List Price: $9.95
Amazon Price: $9.95

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Car Rental & Leasing Services in the US - Industry Market Research Report

This Industry Market Research report from IBISWorld provides a detailed analysis of the Car Rental & Leasing Services in the US industry, including key growth trends, statistics, forecasts, the competitive environment including market shares and the key issues facing the industry.

Industry Definition

Companies in this industry rent or lease passenger cars to customers. Car rentals typically last a short time (30 days or fewer) while leasing agreements are for longer (12 months or more). The industry excludes the rental or leasing of cars with drivers.

Report Contents

The About this Industry chapter provides general information about the scope of the industry such as an industry definition and a list of the main activities of the industry.

The Industry at a Glance chapter provides a brief snapshot of the key indicators of the industry such as industry revenue and forecast growth rate.

The Industry Performance chapter covers the following: Executive Summary, Key External Drivers, Current Performance, Industry Outlook and Industry Life Cycle. The Executive Summary section is a brief summary of the overall chapter. The Key External Drivers section looks at the key factors outside the control of an individual business that determine the industry's performance. The Current Performance section provides analysis for the industry over the past five years with key performance indicators discussed. The Industry Outlook section is a key analysis section of the report and outlines expectations for the key industry indicators over the next five year period, including forecasts. The Industry Life Cycle section provides a discussion of where the industry is at in its life cycle and how that is affecting industry performance.

The Products & Markets chapter covers the following: Supply Chain, Products & Services, Demand Determinants, Major Markets, International Trade and Business Locations. The Supply Chain section lists the key buying and key selling industries associated with this industry. The Products & Services section lists the products and services the industry provides including percentage breakdowns by key segment. The Demand Determinants section provides an analysis of the determinants behind the level of demand for the industry's products. The Major Markets section gives an analysis of the markets for the industry's products and how these markets may have changed over time. The International Trade section provides a discussion of the importance of trade to the industry. The Business Locations section highlights where the industry operates and why.

The Competitive Landscape chapter is a discussion of the characteristics of an average operator in the industry and who controls the market for the products of the industry. It includes the following sections: Market Share Concentration, Key Success Factors, Cost Structure Benchmarks, Basis of Competition, Barriers to Entry and Industry Globalization. The Market Share Concentration section discusses the level of concentration of the industry. The Key Success Factors section looks at the key internal factors that contribute to the success of an operator in the industry. The Cost Structure Benchmarks section discusses the average costs faced by operators in the industry. The Basis of Competition section is a discussion of the factors that can give a company in this industry a competitive edge. The Barriers to Entry section looks at the factors preventing new companies from entering the industry. The Industry Globalization section provides an indication to which the industry is affected by global operations and trends.

The Major Companies chapter analyses the companies that have the most substantial influence on the industry. Market Share figures and a discussion of the major companies operations within the industry are given where possible.

The Operating Conditions chapter covers the following: Structural Risk Index, Investment Requirements, Technology & Systems, Industry Volatility, Regulation & Policy, Industry Assistance and Taxation Issues. The Structural Risk Index section provides an indicator of the level of risk faced by operators in the industry. The Investment Requirements section is an analysis of the level of capital investment required to operate in the industry. The Technology & Systems section discusses the key technologies used by the industry. The Industry Volatility section looks at the level of in the industry and the factors behind this volatility. The Regulation & Policy section looks in to the regulatory measures the industry is subject to and the corresponding compliance burden faced by operators in the industry. The Industry Assistance section discusses the level of assistance the industry receives from Government. The Taxation Issues gives a comparison between the level of tax burden on this industry compared to other industries and discusses industry-specific taxation measures placed upon it.

The Key Statistics chapter provides the key indicators for the industry for at least the last three years. The statistics included are industry revenue, industry value added (or gross product), establishments, enterprises, employment, exports, imports, wages, domestic demand and any relevant industry-specific data where appropriate. There is also a Historical Performance section that discusses the key past events that have determined industry performance.

Author: IBISWorld
Digital: 31 pages Download: PDF
Company: MarketResearch.com (2010-12-21) (2010-12-21)
List Price: $910.00
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Car Rental in the US - Industry Market Research Report

Author: IBISWorld
Digital: 35 pages Download: PDF
Company: MarketResearch.com (2011-09-15) (2011-09-15)
List Price: $910.00
Amazon Price: $910.00

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Exceeding Customer Expectations: What Enterprise, America's #1 car rental company, can teach you about creating lifetime customers

What’s the secret to wowing your customers while maintaining a loyal and dedicated workforce? No one knows better than Enterprise, the nation’s #1 car rental company. Drawing upon the time-tested strategies that have propelled Enterprise from a single location in St. Louis into a $9 billion global powerhouse, EXCEEDING CUSTOMER EXPECTATIONS reveals how to:

• Actively seek out unsatisfied customers and quickly turn them into loyal fans
• Hire smart people and train them from the ground up
•Develop methods to reduce costs and add value for your customers in every interaction.
• Grow your business by rewarding employees with financial incentives, forming strong partnerships, and focusing on the long-term
• Thrive during tough economic times by bringing new advantages to the market
• Cultivate a fun and friendly workplace where teamwork rules

In EXCEEDING CUSTOMER EXPECTATIONS, noted business author Kirk Kazanjian reveals how your company can consistently outperform and outsmart the competition by following a simple philosophy espoused by Enterprise founder Jack Taylor: “Take care of your customers and employees first, and the profits will follow.” Winning customer loyalty is like running a marathon–not a 100-yard dash. By mastering this principle, Enterprise has earned not only record profits, but also received numerous awards for customer service and earned an enviable reputation as one of the world’s best companies to work for.

EXCEEDING CUSTOMER EXPECTATIONS imparts timeless lessons on satisfying both customers and employees that you can put to use right away, no matter what your business or industry.

Author: Kirk Kazanjian
Hardcover: 256 pages
Company: Crown Business (2007-01-16) (2007-01-16)
ISBN: 0385518323
List Price: $24.95
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How to Save Big Money on Car Rentals: Uncovering the Secrets They Don't Want You to Know

This book is the best guide you can have for SAVING MONEY on car rentals anywhere in the world. It is in a simple and easy to read format that talks candidly about the subject of renting cars and the secrets to saving money, along with avoiding countless headaches in the process.

Author: Bob Minelli
Paperback: 100 pages
Company: AuthorHouse (2008-01-21) (2007-10-19)
ISBN: 143432771X
List Price: $19.95
Amazon Price: $13.03
Used Price: $14.74

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Avis Car Rental FREE Day Coupons Vouchers Certificates -Hertz National Budget

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